Have been a customer on several occasions over the last 20 years -new windows, bifold doors, entrance doors - never a problem. Always receive excellent service from initial enquiry to completion. The staff are friendly, professional and always complete the work to pre agreed timescales. Based on my experience I can definitely recommend. I recently had two windows replaced due to age and general wear and tear. From the time of first visit to completion was approximately 4 weeks with regular updates on progress. Very impressed with the customer focused approach.
We had no problem with Starglaze at all. We were treated with respect and the target date set for installation of our new door was met. All in all a very good experience, the outcome of which is our lovely new front door. Would not hesitate to go back to Starglaze if ever we need anything else.
Great experience with the Starglaze team from start to finish. Excellent quality windows and doors installed by professional fitters all with multiple years of experience in the trade where nothing was too much trouble. House looks fantastic.
Mike and Anne
We were very impressed with every aspect of our dealings with Starglaze and extremely pleased with our new triple glazed windows and new composite front door. Everyone who came was polite, friendly and professional and the fitters were clean and tidy workers. We have already recommended Starglaze to our friends and would not hesitate to recommend them to others.
We had a door window smashed by a stone at South Kyme Golf club and struggled to find a glazing company to act quickly, as we had an important golf event the following day. All other companies quote two or three weeks. I spoke to Starglaze and explained the urgent situation. They sent a surveyor out straight away, built the window and delivered (by one of the directors!) all on the same day. Five stars isn't enough to reward the amazing service we received from Starglaze, absolutely outstanding, above and beyond. Thank you so much to everyone who made our experience such a great one.
Excellent service from start to finish. Installation was faultless. Professional fitters, left my home spotless after completion. Wouldn't hesitate to recommend. 5 star.
Quality, value and efficiency. Politeness, no hard sell. Installation is excellent. Lots of care taken to ensure appropriate product and survey for perfect fit.
Customer service is fabulous. I've bought from them twice now and am very impressed by their ability to listen and deliver what I want, rather than trying to fit me into "cookie-cutter" options that are easiest for them.
We ordered 4 Upvc mock sash windows. The whole process from initial enquiry to installation was quick, good value and excellent quality. Would strongly recommend.
Prompt initial contact. Derek visited us on 02/08-straightforward, no hard sell, good price and no silly haggling. Trevor the surveyor came round on 07/08. Very efficient and gave good advice as to how to configure the windows. Paul and Neil fitted the windows on 22/23 Aug. Very professional, polite ,respectful, and kept everywhere as clean as they could. Windows were finished off well both inside and out. All in all we had new windows in 3 weeks from the initial visit. Starglaze were efficient and delivered exactly what they said they would. I wouldn’t hesitate to recommend them.
Starglaze made & installed our front door a while ago and so when we decided to transform our Conservatory into a Garden Room/Office we didn’t hesitate to return to Starglaze. From the initial warm welcome by Sonia in the Showroom to the honest no nonsense quotation by Derek through to the excellent survey to a faultless, professional yet friendly installation by Paul & Neal, who spoke with us on every step of their work. We are delighted with the result & can’t express our thanks enough. Perfect.
Starglaze have provided first class customer care from the moment we contacted them for a quotation to the after sales contacts. The installation crew were great, nothing was too much trouble for them and they left no mess at all. The finished product is exactly what we wanted.