Amazing Result / Lincoln

We were in the market to replace our old double glazing...90's 'Leade Lights' stuff. Invited a major national supplier to quote, as we had had their windows in our house in Bristol. Almost predictably, the price started at something astronomic and worked it's way down via various supposed discounts. Final price was dependent upon our using their finance offer, at 17.9%APR. If not using the Bank of Robin Hood, the price rose by £2,900. Utter joke...we almost laughed. We then called in Starglaze. Different ballgame. Sales chap, measured, listened, made suggestions and gave us bottom-line price which was much more attractive. Long story short all was agreed and installation date given. I then gave Starglaze ops dept a minor heart attack by insisting that the installation was due to start 'tomorrow' rather than a month from now. They were very nice and didn't once suggest I was an idiot for completely misreading their letter. Installation was done, they arrived a day early and fitted 3 windows, much to our pleasant surprise. Tradesmen normally fail to turn up...never before had one turn up a day early. Bit of an issue at the factory, apparently, but windows were fine. They fitted all the rest, plus new patio doors. All went well except one upstairs window that, although it fitted, would not open correctly. Incorrect window left in place to keep house secure and correct replacement arrived following morning. The mark of a company is how it reacts to problems. Starglaze quite simply excelled. Nothing was too much trouble. They were nice guys, very polite, really got on with it and always left the place tidy. They do like their coffee, though... and it was a pleasure to keep them supplied. The installation was genuinely first class, and my total re-decoration time was less than 30 minutes for the whole house, (15 windows + patio doors), and only involved some minor touching-up of emulsion around the edges. A week or so later a window lock got stuck. One 'phone call and all sorted within 24 hours, (not a security issue). All upstairs windows are "Tilt & Turn", single pane and the extra light into the house.... without the horrible leaded lights... is incredible. As an added bonus, external noise levels inside the house have gone from low to darned near silent. These new windows are much more robust than the old ones. So, if you live in Lincolnshire or close and need new windows, just call Starglaze in Lincoln. We would recommend them to anyone, without reservation. All the staff we have spoken to are brilliant and seem to enjoy what they do. Sign of a good company.

“My porch” / Lincolnshire

I recently bought my first house and the thing it was lacking was a porch and so I contacted Starglaze and they fitted me a porch, this now makes my house so special. Nothing was too much trouble and the efficiency was good.

“Awesome” / Lincolnshire

Really pleased with our back door in the colour Chartwell Green. Very smooth open and close and security locking. Ordered and fitted within speedy time. Happy Days

“Best in class? Quite possibly.” / Lincolnshire

We had all new windows and front and back doors. At no time were we made to feel pressured and they were excellent about us ordering and then putting the installations on hold until our funding came through. The installation teams were excellent and at no time were we left feeling that any problems they encountered were in any way our problems (we live in an old cottage). They just got the job done. They were very clean and tidy, making good each evening before they left. Prices were very comparable with other companies (even with the other companies' supa-special-one-day-only-phone-my-manager deals) and Starglaze's Georgian bars are a significant step up on many of their competitors. All in all excellent products and service, comparably priced. Have heartliy recommended them within our village, and everyone we speak with who have also use Starglaze have had similar excellent opinions.

“New French doors and front door fitted” / Lincolnshire

We use Starglaze many years ago for all our windows and have recently decided to get our wooden front door and sliding porch door replaced with new sealed unit and French doors on porch. Excellent job carried out minimum of disruption the lads were very polite and took care. The whole experience from choosing the doors through fitting and now to the follow up has been excellent service - noticed some marks within the unit and the panel is being replaced no hassle. again another excellent job carried out would recommend their services highly. No hard sell no shoddy work. Very pleased love my new Chartdale Green front door.

“Why go anywhere else?” / Lincolnshire

As a Maintenance Engineer I have used Starglaze a good number of times now to replace windows and doors over some 12 years on various ages of buildings. They have also done a first class job on UPVC cladding of a very plain looking building - it now looks very different and attracts positive comments. I have always been impressed by staff that attend - salesman, surveyor and the fitting teams. The fitters are always good. They make very little mess, always tidy up and are mindful of people using the areas - which is very important. I have to get three quotes each time - Starglaze win most of the work.

“Triple glazing” / Lincolnshire

My husband and i were replacing old double glazing for triple . After extensive research and comparison we had 33 windows replaced . The salesman was not pushy as we knew exactly what we wanted., he came and measured up and when we decided to go ahead the paperwork was completed. We were kept informed of the progress a d they were fitted . The fitters were polite and industrious. On checking the windows some scratches and glass bubbles noticed the installation manager came out and all panes affected are being replaced . How nice to have good customer cars and service. Needless to say the design and prices were great too

“Brilliant service, brilliant product” / Lincolnshire

From initial contact with a very polite, knowledgeable, efficient and helpful salesman, a surveyor who was very thorough, the Installation department who arranged an acceptable date; right through to the two fitters who did a fantastic job replacing & installing every window including a bay in our home to perfection. Very pleased and happy with every member of staff we dealt with. Far exceeded all our expectations. Excellent product and good value for money. Will definitely use Starglaze again for future jobs. Two very happy Bunnies!!

“Excellent results” / Lincolnshire

They whole journey has been painless, starting with a non pressure sales visit and easy negotiations, then kept up to date on construction and when fitting would take place. Friendly and efficient fitters, took care to keep disruption to house to minimum, plenty of dust sheets used and excellent finish! Really pleased with windows and doors, house looks great.

“Exceptional quality windows and door” / Lincolnshire

I have had Starglaze UPVC Windows and entrance door installed in my stone cottage. I cannot praise the quality and workmanship enough and would definitely recommend this company. The installation took just one day to complete. Their after service has been most efficient, no worries about contacting them for the smallest things. I have had many compliments from my family, friends and neighbours on the look of their products. Absolutely thrilled with the final results.

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